We all know that making a positive first impression is important. The same holds true for car wash operators: a clean car wash subconsciously communicates to customers the quality of the car wash they expect to get.
This is sometimes easier said than done in the messy winter months. The salt, sand and road grime you remove from your customers cars in winter can quickly soil your tunnel walls and equipment unless you take preventative and maintenance steps to keep them clean.
The first step you can take is to power wash customer cars before they enter the tunnel, to remove as much sand and salt as possible before the car enters the tunnel. In that way you can minimize the sand and salt that gets splashed onto walls and equipment. It is much easier to contain and remove sand and salt in the tunnel entry than to have to remove it from inside the tunnel itself.
Pressure washing your tunnel walls and equipment at the end of every day, in the messy winter months especially, will help keep your tunnel looking bright and clean by preventing soil buildup that can make a tunnel look dirty.
Also important to making a clean impression is to make sure to keep your cloth mitters and brushes clean, particularly the first set that customers first see from the tunnel entry. You can clean these either by spraying them with all purpose cleaner and scrubbing them, or removing them and soaking them in a 55 gallon drum of APC dilution.
Another trick is to keep grease fittings on equipment clean to prevent grease from spreading to walls and equipment. Also keep a close eye on the hydraulic fluid levels of your equipment, for early detection of any leaks that can likewise spray onto walls and equipment.
Periodically you will need to do a thorough cleaning of walls and equipment. Be sure to use a low pH cleaner to remove the minerals and salts that a neutral or high pH detergent will not remove.
If you follow these clean practices your wash will stay clean bright and make the right impression with customers. After all, cleanliness is what we are selling, so our car wash better look clean too!